Privacy Policy

1. Introduction

At Shubh Metal, we value your privacy and are committed to protecting your personal and corporate information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or interact with our services.

By using our website and submitting technical inquiries or product requests, you consent to the data practices described in this policy.

2. Information We Collect

We collect information that is necessary to respond to inquiries, process sample orders, and deliver manufacturing services:

• Contact Information: Name, job title, company name, email address (info@shubhmetal.co.in), and phone number (+91 98989 34989).
• Technical & Engineering Requirements: CAD drawings, product specifications, material grades, and custom component requests.
• Browsing Data: IP address, browser type, device information, and standard website analytics to improve user experience.

3. How We Use Your Information

The information collected by Shubh Metal is used solely for legitimate business operations:

• Preparing engineering quotations, technical feasibility reports, and product samples.
• Processing, manufacturing, and fulfilling purchase orders for turned brass components and valves.
• Maintaining quality assurance logs according to ISO 9001:2015 standards.
• Communicating order status updates, delivery schedules, or essential service notices.

4. Data Security & Confidentiality

We employ strict technical and organizational measures to protect your data against unauthorized access, loss, or misuse:

• Client engineering drawings and proprietary specifications are kept strictly confidential under Non-Disclosure Agreements (NDAs).
• Data transmitted through online forms is protected using SSL encryption.
• Access to customer records is restricted to authorized personnel only.

5. Cookies & Tracking

Our website uses essential cookies to enhance site navigation, measure performance, and optimize technical catalog browsing. You can control or disable cookies through your browser settings at any time.

6. Third-Party Disclosure

We do not sell, trade, or rent your personal or business data. Information is shared only with trusted logistics partners for freight delivery or when required by applicable export control laws.

7. Your Privacy Rights

You have the right to request access to your stored personal data, request corrections to inaccurate information, or ask for the deletion of non-essential contact details from our records.